Privacy policy

Last updated: 11/26/2025

This Privacy Policy explains how Mazal by Sara (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, make a purchase from mazalbysara.com, or interact with us in any way (collectively, the “Services”).

By accessing our Site or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using the Services.

Information We Collect

We collect personal information to operate our business, fulfill your orders, and improve your experience.

1. Information You Provide to Us

This includes:

  • Name, email address, phone number

  • Billing and shipping addresses

  • Payment details (processed securely by our payment partners)

  • Items you purchase or add to your cart

  • Account information (if you create one)

  • Messages, emails, or customer support communications

Some features require certain information. If you choose not to provide it, you may not be able to use those features.

2. Information Collected Automatically

We automatically collect information through cookies and similar technologies, such as:

  • IP address

  • Browser and device information

  • Pages viewed and actions taken on our Site

  • Items viewed, saved, or added to cart

  • How you navigate the Site

  • Interaction with emails and ads

This helps us operate, secure, and improve the Site and personalize your experience.

3. Information From Third Parties

We may receive information from:

  • Shopify, which powers our online store

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Marketing and analytics tools

  • Delivery and fulfillment partners

All third-party information is treated according to this Privacy Policy.

How We Use Your Information

We use your personal information to:

Provide and Improve the Services

  • Process and fulfill your orders

  • Confirm payments and prevent fraudulent transactions

  • Handle shipping, returns, and exchanges

  • Manage your account

  • Display and update order details

Communicate With You

  • Send order confirmations and updates

  • Respond to customer support inquiries

  • Provide important notices about your account or purchases

Marketing & Personalization

  • Send promotional emails (you can unsubscribe anytime)

  • Show relevant ads on our Site and other platforms

  • Personalize content and recommendations

Security & Fraud Prevention

  • Detect, investigate, and prevent fraudulent activity

  • Protect our customers, business, and rights

Cookies

We use cookies to run our store, remember your preferences, improve performance, and analyze activity. You can adjust your browser settings to block or delete cookies, but doing so may impact Site functionality.

Shopify’s cookie details are available at:
https://www.shopify.com/legal/cookies

How We Share Information

We may share personal information with:

  • Vendors and service providers who support our store (Shopify, payment processors, shipping carriers, analytics providers, email tools)

  • Advertising partners, to show relevant ads

  • Affiliates, as part of normal business operations

  • Legal authorities, when required by law

  • Business transaction partners, if we undergo a sale, merger, or reorganization

We do not sell sensitive personal information.

User-Generated Content

If you submit a product review or other public content, it may be visible to anyone. We are not responsible for the privacy of information you choose to make publicly available.

Links to Other Websites

Our Site may include links to third-party websites. We are not responsible for their privacy practices, security, or content. We recommend reviewing their policies before providing any personal information.

Children’s Privacy

Our Services are not directed at children. We do not knowingly collect personal information from children under applicable age limits. If you believe we have collected information from a child, contact us and we will delete it.

Security and Data Retention

We take steps to protect your information but cannot guarantee absolute security.
We retain personal information only as long as needed to:

  • Provide the Services

  • Maintain your account

  • Comply with legal obligations

  • Resolve disputes

  • Enforce policies

Your Rights

Depending on your location, you may have rights regarding your personal information, such as:

  • Right to access or request a copy

  • Right to correct inaccurate information

  • Right to delete information

  • Right to opt out of certain data uses (including targeted advertising)

  • Right to restrict processing

  • Right to withdraw consent (where applicable)

  • Right to manage email preferences

  • Right to designate an authorized agent (where allowed)

To exercise any of these rights, contact us using the information below.

We will not discriminate against you for exercising your rights.

International Users

Your information may be stored or processed outside your country, including in the United States. When transferring data from Europe or the UK, we rely on approved legal mechanisms such as Standard Contractual Clauses.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

📩 Email: mazelbysara@gmail.com